Find the right omnichannel engagement setup for your business.

Whether you need direct messaging, coordinated journeys, or advanced automation, RUSH helps match the solution to your goals and operational needs.

5-time
Stevie® Winner for Innovations
1,700+
Brands
7,000+
Stores
8,000,000+
Customers
All text fields are mandatory. By clicking submit, you agree to the Privacy Policy and consent to RUSH using your information to address your inquiry.
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.

What you'll walk away with:

Review of your goals and current engagement setup
Identification of needed channels, capabilities, and use cases
Recommended solution options and next steps

Omnichannel Engagement, Your Way

Flexible engagement solutions for direct messaging, personalized campaigns, two-way conversations, and journey automation.
Filipina shopping in a retail store because it sent targeted promotions and personalized messages to her across multiple digital channels.
NATIVE

Messaging & Campaigns

Direct messaging and campaign execution
Channels
✓ SMS   ✓ Email   ✓ Push Notification
Key Capabilities
  • Customer profiles & segmentation
  • Transactional messaging
  • Targeted promotional broadcasts
  • Branded SMS & app channels
Requires Loyalty Points subscription.
App push notifications available with Website & App subscription.
FLOWS

Customer Journey Automation

Multi-channel campaigns & journeys
Channels
✓ SMS, iSMS   ✓ Email   ✓ Viber, Whatsapp
Key Capabilities
  • Customer records & segmentation
  • Broadcasts & rich messaging
  • Visual journeys & behavioral triggers
  • Journey analytics & performance tracking
  • Self-service platform & API access
Powered by M360
AGENT OS

AI & Conversational Engagement

Conversational engagement & automation
Channels
15+ supported channels
✓ SMS, RCS   ✓ Email
‍✓ WhatsApp, Viber, Messenger + more
Key Capabilities
  • Customer data & real-time personalization
  • Campaign & journey orchestration
  • AI agents & conversational automation
  • Omnichannel contact center & handoff
  • Unified insights & performance analytics
  • API, webhooks & system integrations
Powered by Infobip

Different solutions, distinct strengths.
RUSH helps identify the right fit based on your channels, customer journeys, scale, and level of automation.

Omnichannel Engagement Across Industries

Different businesses have different customer journeys. RUSH helps match the right engagement approach to each one.
Use Case
Challenge
Engagement Approach
Retail
Re-engagement and repeat purchase
Fragmented customer touchpoints
Re-engage inactive shoppers with targeted offers across SMS, Viber, or email based on purchase behavior and channel preference.
BFSI
Service communications and reminders
High compliance requirements
Deliver timely account updates, reminders, and service communications through secure, approved channels.
Services
Retention and rebooking
Inconsistent customer follow-up
Re-engage lapsed customers with automated reminders and personalized offers based on visit or service history.
FMCG
Post-purchase engagement and first-party data
Limited direct consumer access
Build direct consumer engagement after purchase through opt-ins, product updates, targeted campaigns, and feedback journeys.
© 2026 RUSH Technologies, Inc. All rights reserved.‍
Privacy PolicyTerms of ServiceContact Us