Cross-Selling and Upselling: 10 Strategies to Boost eCommerce Revenue

In the highly competitive food and beverage (F&B) industry, customer satisfaction reigns supreme. As expectations soar, businesses increasingly turn to data analytics to gauge and enhance consumer experiences.

Customer satisfaction is the secret ingredient for success. With digital connectivity and social influence on the rise, innovative strategies are essential to enhance the dining experience and win over discerning customers.

User experience (UX) is often hailed as the foundation of eCommerce—and for a good reason. Unlike in physical stores, online buyers don’t have store layouts or salespeople to help them shop.

Ensuring customer safety should be a top priority for any food-related business owner. The World Health Organization (WHO) estimates that contaminated food makes around 600 million people worldwide sick annually.

Reduce cart abandonment with 7 fixes - faster checkout, trust badges, payment options, reminders, and shipping clarity - tailored for PH shoppers.

A snapshot of leading food companies in the Philippines - from quick-service to grocery - plus trends shaping the F&B market for aspiring entrepreneurs.